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Policies

Shop Policies
Welcome!
I take much pride in my products. I appreciate your business and cherish each and every customer. If you have any inquiries, please message me at any time.


Payment
I accept credit card payments and Paypal.

Shipping
All items are shipped via Canada Post and are shipped out within 3-5 business days from the date they are ordered. 

Items going to the USA and abroad take approximately 2-3 weeks to arrive from the shipping date. 

Items shipped to Canadian addresses take about 3-7 business days to arrive from the shipping date. 


Refunds and Exchanges

I do not issue refunds, but exchanges are always welcome. Please contact me within 2 days of receiving your item to advise me that you are returning product. Shipping charges will not be refunded. If you don't see an item that you'd like to exchange your item for at this time, I can issue a store credit to you to be used at your leisure. I add new products in an array of sizes to my shop regularly.

IMPORTANT: All returns mailed from the USA must be shipped by USPS First Class Mail. On the customs form accompanying the parcel, please write "$10 - returned item". Failure to do so may cause duty and taxes to be charged to me when it arrives in which case, I cannot accept the parcel and it will be marked 'unclaimed' and the parcel may or may not make it's way back to you. Do NOT use UPS or Fedex. 

Additional Policies and FAQs
CUSTOM ORDERS - 
I do not take custom orders